Get in touch

As soon as we can. Every email and form message is read by a person on our team.

Your order number and the email address you used at checkout. That is enough for us to find it straight away.

Yes. Your tracking code arrives in a "Your Order Has Now Been Shipped" email, and the Track Your Parcel page explains how to use it.

Because the parcel has not shipped yet. We only receive the tracking code once the package is on its way, usually 24 to 48 hours after you order.

Yes, an international call centre on +66 98 391 3877. Email gives you a written record of what we agreed, so it is often the better choice for an order question.

Our Singapore administration office is at 380 Jln Besar, Singapore 209000. Our corporate address is in Phetchaburi, Thailand. Both are published in full on this page.

No. We sell online only, so there is no shop or showroom to visit.

A division of Caruso Consulting Co Ltd. The company registration number and both addresses are listed on this page.

Please do. We would much rather answer a question first than handle a return later, especially on the desks, where the measurements decide it.

The home office computer desk is 91.2cm wide, 49.8cm deep and 74.9cm high. The L-shaped corner desk is 168cm along one side and 120cm along the other, 48cm deep and 75cm high. Measure your wall or corner against those.

It measures 58.8 x 44.6 x 25.4 cm. Measure from the floor to the underside of your desk, and remember your knees rise as you pedal.

Email us with the product and the option you want, and we will check before you order.

Free across Singapore on orders of $75 or more. Below that it is a flat $25, shown in your cart before you pay.

5 to 7 days across Singapore, after a 24 to 48 hour handling time.

Yes. Express Delivery is a flat $25 option at the cart, including on orders that already qualify for free delivery. We do not quote a separate delivery time for it.

Yes. For an office fit-out, tell us anything unusual about the delivery, such as an upstairs office with no elevator.

Check the tracking link in your shipping email first. If the delivery time has passed and nothing has arrived, email us with your order number and we will chase it for you.

Email us with your order number and a photo of the item and its packaging. If it arrived damaged or went missing in delivery, we cover the return and put it right.

Email us within 15 days of purchase with your order number. The full terms, including return postage, are on our Refunds and Returns page.

Yes. Use the wholesale quote page with the products, the rough quantities and your delivery city, and we will come back with a quote.

Yes. Email us at the address on this page and mention that it is a media question.

Email us and say so plainly. If we have got something wrong, we would rather hear about it than not.